Refund & Return Policy
We want you to love every purchase from Kashni Khaab.
Return Window
Returns or exchange requests must be made within 7 days of delivery.
Eligible Returns
Items must be:
- Unused
- Unwashed
- Original condition
- Original tags attached
- Original packaging
Non-returnable Items
Returns are not accepted for:
- Customized products
- Tailor-made garments
- Sale items
- Gift cards
Exchange
Customers may request an exchange subject to stock availability.
If the requested size or product is unavailable, store credit may be offered.
REFUND POLICY
After the returned product passes quality inspection:
Refunds are processed within 5–7 business days.
Refunds are credited to the original payment method.
Shipping charges are non-refundable unless the wrong or damaged product was delivered.
For COD orders (if introduced later), refunds will be processed via bank transfer after receiving the customer’s bank details.